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Our Privacy Policy

Thank you for visiting Pro Se HQ, LLC’s website (the “Site”). This Privacy Policy explains the manner in which Pro Se HQ, LLC (“PSHQ”) may collect, use and disclose personal information which you provide to us on the Site and when interacting with the videos, podcasts, written materials, and courses provided by PSHQ on the Site, YouTube, Patreon, and any other distribution platform ( collectively, the “Content”). By visiting this Site or otherwise providing us with your personal information, you agree to be bound by the terms of this policy.

EFFECTIVE DATE: June 20, 2020

We want to assure you that PSHQ takes privacy matters very seriously and is committed to protecting your privacy. Therefore, we are providing this policy to explain our privacy practices and the choices you can make about the way your information is collected and used.

COLLECTION AND USE OF PERSONAL INFORMATION

We only collect personal information that you provide to us or that is otherwise provided to us on your behalf. You may choose to provide certain personal information in order to access or use certain features or services of the Site, such as making a purchase, requesting information, or otherwise contacting us.  You may also provide personal information to us when you view our Content on other sites like YouTube, Patreon, and elsewhere.  The personal information you provide may include your name, phone number, email address, mailing address, and credit card, banking, or other information. You can always choose not to provide information, but it may limit your ability to use a particular service or feature on the Site or to access our Content elsewhere.

By providing your personal information to us, you are authorizing us to collect, use, and disclose such information in the manner outlined in this policy. Unless we advise otherwise, your information will only be used for the purposes for which it was provided or in order to contact you regarding related matters. We limit the information we collect to what we feel is necessary for those purposes.

We may periodically send you newsletters, emails, or similar communications featuring sales and promotions, news about new PSHQ products and services, requests for your feedback, or other information we think may be of interest to you, in accordance with applicable law.  You may stop receiving marketing communications from us at any time by following the instructions included in any message you receive.

PSHQ also collects information that is sent to us automatically by your web browser. The information we receive depends upon your browser’s settings. This information typically includes your computer’s IP address, the address of the web page you were visiting when you accessed our Site, the name of the operating system installed on your computer, the name and version of the browser you are using, and the date and time of your visit. We use this information primarily to create statistics that help us improve our Site and make it more compatible with the technology used by our visitors. We may link this information with your personal information as we deem necessary for our business purposes.

We and our service providers use various technologies to collect information, including so-called “cookies” and “web beacons.” Cookies are small data files stored on your hard drive or in device memory that help us improve our Site, Content, and your experience by providing us information that allows us to see which areas and features of our Site and which pieces of Content are popular and to count visits. Web beacons are electronic images that may be used on our Site and in emails to help deliver cookies, count visits, and understand Site and Content usage and campaign effectiveness.

For more information about cookies, and how to disable them, please see “Your Choices” below or visit our Cookie Policy available at https://www.prosehq.com/cookie-policy/.

DISCLOSURE OF PERSONAL INFORMATION

PSHQ will not disclose, trade, rent, sell, or otherwise transfer your personal information for purposes other than as those set out herein, except with your consent or as required or permitted by law.

PSHQ may disclose your personal information to third party service providers or agents who provide services to or on behalf of PSHQ such as, but not limited to, hosting, data management and storage, marketing, and retention services.

Either PSHQ or such third-party service provider may use servers for such purposes located in the United States or another foreign country. Your personal information may be processed and stored in the United States or such other foreign country and the governments, courts, law enforcement, regulatory agencies, states, and political subdivisions of that country may be able to demand disclosure of personal information pursuant to the laws of such jurisdictions.

We do not generally disclose your personal information to third parties without your consent unless required by applicable law. However, there are some situations in which we may disclose your personal information without your consent including, but not limited to:

  • with our third-party service providers, as we deem necessary in connection with the services being provided to us or on our behalf;
  • in connection with a merger, sale, corporate reorganization, or similar business transaction involving PSHQ;
  • when we are required or authorized by law to do so (for example, in response to a subpoena or warrant issued by a court);
  • or if the information is already on the public record and the disclosure is directly related to the purposes for which it was recorded on the public record.

ACCESS TO YOUR PERSONAL INFORMATION

You have a right to challenge the accuracy and completeness of your personal information and to have it corrected, as appropriate. You may also have a right to request access to your personal information and receive an accounting of how that information has been used and disclosed, subject to certain exceptions prescribed by law. If your request for access is denied, we will notify you in writing of the reason for such denial. To request access or to amend your personal information, please contact PSHQ in writing at 5114 Point Fosdick Dr., Ste. F PMB 1017, Gig Harbor, WA 98335 or by email at legal@prosehq.com.

YOUR CHOICES

Account Information

If you are a current PSHQ member or customer, you may update, correct or delete certain account information about you at any time by logging into your online account or emailing us at privacy@prosehq.com. If you wish to cancel or temporarily pause your account, please email us at privacy@prosehq.com and let us know what you are requesting, but note that we may retain certain information as required by law or for legitimate business purposes. We may also retain cached or archived copies of information about you for a certain period of time.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site. You can visit our Cookie Policy, available at https://www.prosehq.com/cookie-policy/ for more information on your choices with respect to cookies.

Promotional Communications

You may opt out of receiving promotional emails from PSHQ by following the instructions in those emails or by clicking the “unsubscribe” link at the bottom of any of our emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations with you.

Mobile Push Notifications/Alerts

With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

SECURITY

Security for all personal information is extremely important to us. We store your personal information securely and use encryption and/or other special procedures designed to protect the information we collect from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Unfortunately, no data transmission over the Internet and no data stored in a computer system can ever be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, PSHQ cannot ensure or warrant the security of any information you transmit to us either directly or as a result of your use of our Site or content, so ultimately you do such activities at your own risk.

USE OF THIS SITE BY MINORS

This is a commercial website intended for use by individuals that are at least 18 years old. If you are less than 18 years old, you may not use this Site without the prior permission and supervision of your legal guardian. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at this Site from those we actually know are under the age of 13, and no part of this Site is structured to attract anyone under age 13 to provide information to us.

NON-U.S. RESIDENTS

This Site and our Content are intended for use by United States residents only.

TERMS OF USE

Your use of this Site, access to our Content and any issues relating to this policy are subject at all times to all the terms and conditions contained in PSHQ’s then-current Terms of Use, which are located on our Site.

PRIVACY POLICY UPDATES

We reserve the right to update or modify this policy at any time and from time to time without prior notice by posting a revised version of the policy on the Site. If we make material changes to this policy, we will notify you by means of a conspicuous notice on our homepage. Your use of the Site or any of our Content following any revision to this policy constitutes your agreement that all personal information collected from or about you, whether prior to or after such revision, will be subject to the terms and conditions of the revised policy. The effective date listed above indicates the date of the most recent change or update to this policy.

QUESTIONS OR COMMENTS

If you have questions or comments about PSHQ’s Privacy Policy, please email us at legal@prosehq.com, or write to us at:

Pro Se HQ, LLC
5114 Point Fosdick Dr.
Ste. F PMB 1017
Gig Harbor, WA 98335